If this is successful, reboot your Macbook and it should start normally. If not, continue reading, there may be other issues. Check connections. Plug your MacBook Pro charger into the laptop and into the wall socket. Verify both connections are tight. Make sure the power cord isn't damaged while you're there too. 7 Restart and log on to your new account 8 Test or try settings as before to trouble shoot. Once you have done this, shutdown the Mac, and Restart from cold. Log on as the new user, and test If this cures the problem then its software or / preference issue. Removing plists, and reinstalling software applications may fix the problem.
Several users have reported that they are having problems connecting to the Mac App Store. Further, users stated that this problem started after updating their Mac devices. The error message:
- On your Mac, choose Apple menu Restart, or press the Power button on your computer and then click Restart. Click your user account, click the question mark in the password field, then click the arrow next to 'reset it using your Apple ID.' Enter an Apple ID and password, then click Next. Follow the instructions to reset your login password.
- I can't login to my MacBook Pro, it accepts the password XXXXX - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.
'Cannot Connect to the App Store'.
You may also see similar error messages:
- An unknown error has occurred.
- We could not complete your request.
Please note that if you are having this issue on your iPhone or iPad, please see this article.
This article explains what you can do when your Mac can't connect to the Apple App Store and won't download, install, or update apps.
See also: Cannot Send or Receive Messages on Your Mac?
Why can't my Mac connect to the App Store?
- First, let's make sure that there are no network connectivity issues. Make sure that your Mac is connected to the Internet. Check to see if websites load in Safari or in other browsers. If not, you may try the following troubleshooting tips:
- Restart your Mac. (Apple menu > Restart).
- Restart your router/modem (Unplug the power supply, wait 30 seconds and then plug it back in).
- Turn off and on Wi-Fi. (Click the Wi-Fi icon in the menu bar).
- Contact your Internet service provider and confirm that there are no outages.
- Make sure that Apple Mac App Store servers are up and running. Go to Apple's System Status website and check. It is possible that the App Store service is having issues with its servers or systems. For instance, currently, it is saying 'Mac App Store – Completed Maintenance. 1.7% of users were affected. Customers may have been unable to make purchases from the App Store, iTunes Store, iBooks Store, or Mac App Store.' As you can see, the Mac App Store was down for some users, and but now it is fixed. If this the case, there is little you can do. Just wait. You'll know when the service is working again.
- Launch iTunes. From the top menu bar, click Account and then Sign out. After signing out, sign back in.
- Open the App Store on your Mac and then click Store (top menu bar) and click Sing Out and then sing back in.
- If you are using a VPN or proxy to connect to the Internet, disable them to see if that fixes your problem.
- Update your Mac. Make sure that your operating system is up to date. If you are running macOS Mojave or later, go to System Preferences > Software Update and then click Check for Updates. If there is an update available, update the software on your Mac by following the on-screen instructions. If you are running an earlier version of the macOS software (e.g., macOS High Sierra, etc) then you will need to open the App Store and click Updates.
- On your Mac, make sure that the date and time settings are done correctly. Go to System Preferences > Date & Time to check this. You may also want to check the box for 'Set date and time automatically'.
- Restart your Mac in Safe Mode. You can restart your Mac by pressing and holding the Shift key as your Mac starts up (turn off your Mac then turn on and immediately press and hold the Shift key). Try the App Store in Safe Mode and then restart your Mac normally (this time, do not press the Shift key).
- On your Mac, complete the following steps:
- open the Keychain Access app (Applications > Utilities > Keychain Access).
- Click 'System Roots'.
- Double Click 'DigiCert High Assurance EV root CA'.
- Click 'Trust' to expand it.
- Change 'When using this certificate' from 'Use System Defaults' to 'Never Trust'.
- Now restart your Mac.
- And, when your Mac is on, follow the same steps to change 'When using this certificate' back to 'Use System Defaults'.
- On your Mac, follow these steps:
- Open Finder.
- From the top menu, click Go > Go to Folder and enter the following:
- /var/db/crls/
- Click Go.
- Delete these files: 'crlcache.db' and 'ocspcache.db'. You may have to enter your admin password.
- And then restart your Mac.
If everything above fails and the issue persists, you could contact Apple.
See also: This Item Is Temporarily Unavailable. Please Try Again Later
Get started
Lift the lid of your MacBook Pro or MacBook Air to turn it on, or press Touch ID. Every time you start up, restart, or log out, you need to type your password to log in to your user account. After setting up Touch ID, as long as you're logged in, you can use your fingerprint instead of typing when you're asked for your password.
With Touch ID, you can also use your fingerprint to make purchases from the App Store, Apple Books Store, and iTunes Store, as well as many of your favorite websites using Apple Pay.
MacBook Pro with Touch Bar
On MacBook Pro models with Touch Bar, the Touch ID button is on the right side of the Touch Bar at the top of the keyboard.
13- and 16-inch MacBook Pro models with Touch Bar introduced in late 2019 or later
13- and 15-inch MacBook Pro models with Touch Bar introduced in 2016 through 2019
MacBook Air
On MacBook Air models introduced in 2018 and later, the Touch ID button is on the right side of the function keys. https://vuxlw.over-blog.com/2020/12/autodesk-apple-mac.html.
https://coolzfil230.weebly.com/ashampoo-burning-studio-2010-serial-key-download.html. MacBook Air (2020)
How to set up Touch ID
- Make sure that your finger is clean and dry.
- Choose Apple menu > System Preferences.
- Click Touch ID.
- Click the plus sign to add a fingerprint, type your user account password when prompted, then follow the onscreen instructions.
- Use the checkboxes to select the Touch ID features that you want to use on your Mac.
Tips for adding fingerprints:
- Place your finger on the Touch ID button — but don't press. Hold it there until you're asked to lift your finger.
- Lift and rest your finger slowly, making small adjustments to the position of your finger each time.
- Add up to three fingerprints.
You can also delete fingerprints:
- Hover the pointer over a fingerprint. A delete button appears.
- Click the delete button, then enter your password to remove the fingerprint.
Use Touch ID to unlock your Mac
After you set up Touch ID, you can use it to unlock your Mac. Wake up your Mac by opening the lid, pressing a key, or tapping the trackpad. Then place your finger lightly on Touch ID to log in.
You must type your password to log in after you start up, restart, or log out of your Mac. When you're logged in, you can quickly authenticate with Touch ID whenever you're asked for your password.
You can also use Touch ID to unlock these features on your Mac: Best emulator for macbook air.
- Password-protected Notes
- The Passwords section in Safari preferences
- System Preferences
If you have FileVault turned on, you must type your password to unlock the Security & Privacy pane and the Users & Groups pane.
If multiple users set up Touch ID and log in to the same Mac, they can use Touch ID to switch accounts. Just press Touch ID, and your Mac switches to the logged-in user account associated with the fingerprint. Easy video production software.
Make iTunes Store, App Store, and Apple Books Store purchases with Touch ID
Use Touch ID instead of your Apple ID password to make purchases on your Mac:
- Open the iTunes Store, App Store, or Apple Books Store.
- Click the buy button for something you want to purchase. A Touch ID prompt appears.
- Place your finger on Touch ID to complete the purchase.
You might be prompted to enter your password on your first purchase or if you've made changes to the fingerprints that you've enrolled in Touch ID.
Use Touch ID for Apple Pay
You can make easy, secure, and private purchases on websites using Apple Pay on your Mac. Apple Pay never stores your credit or debit card information and never shares it with the merchant.
Apple Pay is not available in all regions.
Set up Apple Pay
On Mac notebooks with Touch ID, you're prompted to configure Apple Pay during setup. If you don't choose to set up Apple Pay when you first start up, you can set it up later in the Wallet & Apple Pay section of System Preferences. You can also check your transaction history and manage your payment cards there. For example, you can add or delete cards and make updates to contact or shipping information.
You can add payment cards to only one user account on your Mac. If you set up Apple Pay in your main user account and then log in under another account, Touch ID and Apple Pay are unavailable. In this situation, you can use an eligible iPhone or Apple Watch to complete Apple Pay transactions that you begin in Safari on your Mac.
Cannot Log Into Icloud On Macbook Pro
Make a purchase in Safari with Apple Pay
On websites that offer Apple Pay, click the Apple Pay button during checkout. When prompted, complete the payment by placing your finger lightly on Touch ID.
Cannot Log Into Macbook Pro
Turn on, restart, sleep, and shut down
Press Touch ID to turn on your MacBook Pro or MacBook Air if it's open and turned off. If your Mac is closed and turned off, simply open it to turn it on.
Unlike with older Mac notebooks, holding down Touch ID on your MacBook Pro or MacBook Air doesn't display a dialog with options to Sleep, Restart, or Shut Down. You can find these options in the Apple menu. If your Mac is unresponsive, you can hold down Touch ID for six seconds to force a shut down. Note that you'll lose any unsaved work if you do this.
Pressing Touch ID won't put your Mac to sleep. Instead, choose Apple menu > Sleep. If your Mac has a Touch Bar, you can also add a Sleep button to the Control Strip:
- Click Finder.
- Select View > Customize Touch Bar.
- Touch the Control Strip region of the Touch Bar to switch to Control Strip customization.
- Use your pointer to drag items that you want, such as the Sleep button, from the main display down into the Touch Bar. You can also drag items left and right within the Touch Bar to rearrange them, or drag them up and out of the Touch Bar to remove them.
- Tap Done in the Touch Bar or click Done on the screen when you finish.
Learn more about Touch ID
You can use Touch ID to control accessibility features on your Mac:
- Triple-press Touch ID to display the Accessibility Options window.
- Hold the Command key and triple-press Touch ID to toggle VoiceOver on and off.
Updates On Macbook Pro
In some situations, you need to enter your password instead of using Touch ID: Apple macbook print screen.
How To Refresh Macbook Pro
- If you've just restarted your Mac
- If you've logged out of your user account
- If your fingerprint isn't recognized five times in a row
- If you haven't unlocked your Mac in more than 48 hours
- If you've just enrolled or deleted fingerprints
If you still need help unlocking your Mac with Touch ID, follow these tips. Try again after each one:
- Make sure that your fingers are clean and dry.
Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, or cooking. - Your finger should cover Touch ID completely. While Touch ID is scanning, don't press down or move your finger.
- Try setting up a different fingerprint.
